This Privacy Policy (“Policy”) describes how the website(“we,” “us,” or “our”) collects, uses, shares, and protects the personal information of visitors and customers (“you” or “your”) on our e-commerce website (“Website”). This Policy applies to the information collected through the Website and any services offered through the Website.
- Information We Collect: a. Personal Information: We may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details when you make a purchase or interact with our Website. b. Usage Information: We may collect information about how you use and navigate through our Website, including your IP address, browser type, device information, and pages visited.
- Use of Information: a. We use the collected information to process your orders, facilitate payment processing, and manage shipping and delivery. b. We may use your information to communicate with you regarding your orders, provide customer support, and send you relevant notifications and updates. c. We may use the collected information to analyze and improve the functionality and performance of our Website, personalize your experience, and provide targeted advertisements and promotions. d. We may use your information for legal and security purposes, such as fraud prevention, complying with legal obligations, and protecting our rights and the rights of others.
- Information Sharing: a. We may share your personal information with third-party service providers, such as RanQLabs, who assist us in processing payments, managing shipping, and providing other necessary services. These service providers are bound by contractual obligations to only use the information for the purposes specified by us and to protect the confidentiality and security of the information. b. We may disclose your information if required by law or in response to a valid legal request, such as a court order or government investigation. c. We may share aggregated or de-identified information that does not directly identify you for analytical or marketing purposes.
- Data Security: We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. However, please be aware that no data transmission or storage system is entirely secure. We cannot guarantee the absolute security of your information.
- Third-Party Links: Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.
- Children’s Privacy: Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.
- Your Choices: You have the right to access, update, or delete your personal information. You can do this by logging into your account on our Website or contacting us directly. Please note that deleting certain information may affect your ability to use certain features or services.
- Changes to Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Policy on our Website. By continuing to access or use our Website after any revisions become effective, you agree to be bound by the updated Privacy Policy.
- Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].
By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Last updated: 13th July 2023